Help and FAQ

A community-driven music platform that brings artists, producers, creators and music lovers together through streaming, discovery, music creation and collaboration.

Anyone who loves music. Artists, producers, songwriters, content creators and listeners all have a place here.

It puts listening, discovery and making music in the same place. You can stream a track, follow the people behind it and join them on their next project.

Yes. Browse trending tracks, new releases, genres and creators, search by tempo or key, and get recommendations based on what you play, like and follow.

No. Artists, producers and other creatives release and sell their music here, alongside the listeners who discover and support their work.

Yes. Release songs and albums, sell releases and stems, receive tips, claim your artist profile and open your projects to collaborators.

Yes. Start a project, invite collaborators and build tracks from stems in the studio, all in your browser. Write lyrics in the Composer and chat with your collaborators beside the work.

In part. You can follow artists and creators, comment, send messages and join projects, but everything centres on music.

Create a free account, follow the artists you like, and start a project or ask to join one that is open to collaborators. You can also join our Discord.

To make music more connected, collaborative and community driven, by bringing listeners and creators together in one place for discovery, creativity and shared musical experiences.

No. Listening, projects, the studio and releasing are free. Premium adds downloads, a profile badge, higher limits and AI tools.

Open your profile menu and choose Settings. Your username sets the link to your public page.

Open the project in the studio and add a collaber. They get an invitation in their notifications and can accept or decline it.

The separate parts of a track, such as vocals, drums or bass. Each stem has its own lane in the studio, where you can trim, fade, add effects and mix it.

The studio keeps a copy of each stem on your device, so reopening a track only downloads what changed.

A notepad for lyrics. It counts syllables, colours rhymes and can suggest lines with AI. A composition can be turned into a project track when it is ready.

From the studio, choose New Release, add the tracks and details, and publish. Releases are checked before they go live.

You keep 87% of each payment for releases, stems and tips. The rest covers payment fees and running Toneflix.

Add a payout account on the Earnings page, then withdraw. The payment provider depends on your country.

Deactivate your account from the Danger zone at the bottom of Settings. You are signed out on every device, and your profile, releases, projects and comments are hidden from everyone. Nothing is deleted.

Sign in with your email and password. Your account and everything in it comes back straight away.

Choose Delete account in the Danger zone at the bottom of Settings. Your account is deactivated straight away, and if you don't sign in within 90 days, it is erased for good along with your releases, projects and artist profiles.

Yes, if you sign in within 90 days of deleting it. Signing in cancels the deletion. After that, the account can't be recovered.

Withdraw any available earnings before you delete your account. Once it is erased after 90 days, its balance can't be paid out.

Open Takedowns in the studio to see the reason. If it was a mistake, for example because you own the rights or have a licence, you can appeal once.

Use the flag button on the track, release or profile. Moderators review every report.